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Online Sales Counselor

MileStone Community Builders seeks an Online Sales Counselor to manage our online sales and marketing initiatives. This position will respond to, qualify, and manage leads and customer requests for new homes. This individual will report directly to the VP of Strategic Marketing.

Primary Job Responsibilities:
  • Respond to all email and phone leads immediately
  • Qualify the leads based on needs
  • Provide consistent follow-up to online prospects with the goal of setting an appointment with the Onsite Sales Agent
  • Respond to the sales line and voicemail for leads
  • Work with the prospect to determine the best community and floor plan
  • Utilize lead management software
  • Track and report on lead activity and sales conversion ratios
  • Update website pricing as needed
  • Additional responsibilities as needed

Job Qualifications:

  • Customer-focused and personable
  • Two years of sales and/or marketing experience
  • Proven email and phone communication skills
  • Solid organizational and planning skills
  • Self-directed and able to maintain focus while working in an unstructured environment with nominal supervision
  • Ability to multi-task and manage time well
  • Must be able to learn and follow a proven sales process