Primary Job Responsibilities:
- Respond to all email and phone leads immediately
- Qualify the leads based on needs
- Provide consistent follow-up to online prospects with the goal of setting an appointment with the Onsite Sales Agent
- Respond to the sales line and voicemail for leads
- Work with the prospect to determine the best community and floor plan
- Utilize lead management software
- Track and report on lead activity and sales conversion ratios
- Update website pricing as needed
- Additional responsibilities as needed
Job Qualifications:
- Customer-focused and personable
- Two years of sales and/or marketing experience
- Proven email and phone communication skills
- Solid organizational and planning skills
- Self-directed and able to maintain focus while working in an unstructured environment with nominal supervision
- Ability to multi-task and manage time well
- Must be able to learn and follow a proven sales process